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Email support
Send your question, iOS version, LumoKeep version, and a short description of what happened.
LumoKeep Support
How can we help?
For questions, bug reports, purchase issues, or feedback about LumoKeep, contact the developer directly.
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App Store
View LumoKeep on the U.S. App Store for the latest public version and product information.
Common questions
Quick help
Why does LumoKeep need access to my photo library?
Photo library access is required to review, organize, clean up, and compress the photos and videos you choose to manage.
Does LumoKeep require an account?
No. LumoKeep is designed to work without requiring an account for its core photo organization and cleanup features.
Why can some file sizes be unavailable?
Some originals may be stored only in iCloud or may not be immediately readable by iOS. LumoKeep avoids showing misleading file-size values when the original resource is unavailable locally.
How do purchases work?
Subscriptions and in-app purchases are processed by Apple through the App Store. Purchase availability and management are handled through your Apple ID and App Store settings.